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Understanding the Statement of Claim and Claimant Benefits:

A Statement of Claim and Benefit is provided to the claimant when a patient claim has been lodged in real time, processed by Services Australia, and a benefit amount is returned.

Statement of Claim & Benefit Payment

        The Statement of Claim & Benefit Payment serves as a confirmation that Medicare (Services Australia) has assessed the claim in real time and will provide a specific benefit amount to the patient.

        Below is an example of the format of a Statement of Claim. You will notice that the Statement can flow onto a second page. It is expected due to the additional information from Medicare that is required to be included in the Statement.

Here’s how you can view the Statement of claim in real-time on the application:

Click on Billing:

Click on Insurance claims:

Click on the benefit form near the status paid, and the form will open:

The benefit for a claimant patient:

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